Support and Updates
Akucast will provide email support to Customer for current versions of the Software. Akucast will investigate all of Customer’s questions and problems promptly. Customer agrees to provide adequate information to Akucast to assist in the investigation and to confirm that any problems have been resolved. Akucast does not provide guaranteed response time but will make good faith effort to answer emails within twenty-four (24) hours or less during weekdays, excluding holidays. SeedCode does not offer any support services under this Agreement. Akucast may, in its sole discretion, from time to time update the Software and may include such updates, free of charge, in the Software, provided Customer has paid all applicable fees then due hereunder.